Privacy Policy
Last updated: June 2026
This notice explains what personal data Loudora processes and why. Items in [brackets] must be completed by the operator before launch.
1. Who we are
The data controller is [FILL IN: legal entity and address]. For privacy questions contact [FILL IN: contact email].
2. Data we process
Account: email, optional name, hashed password, your plan and consent timestamps. Content: the audio you upload and the masters/stems we generate. Technical: job metadata and basic logs needed to run the service.
3. Why we process it
To provide the service and your account, to send verification and service emails, and to take payments (all to perform our contract with you). Marketing emails are sent only if you opt in (consent), which you can withdraw anytime.
4. Processors we use
Payments: Stripe. Email delivery: Resend. Hosting, database and file storage: [FILL IN: hosting/storage provider]. They process data only on our instructions.
5. Retention & deletion
Uploaded files and results use private, signed links and are auto-deleted. Your uploaded original is removed within ~24 h of mastering (we only keep the result); guest results after ~24 h, free accounts ~3 days, paid ~30 days. Account data is kept while your account exists; you can request deletion anytime.
6. Your rights
You can access, correct, export or delete your data and object to or restrict processing. Contact [FILL IN: contact email]. You may also complain to your local data protection authority.
7. International transfers
Some processors may handle data outside your country; where required we rely on appropriate safeguards (e.g. EU Standard Contractual Clauses).
8. Cookies
We use only essential cookies for login/session and security — no advertising cookies. If analytics are added later, this notice will be updated.